Email Templates and Signatures allow you write your most common emails ahead of time, and then use them again and again, reducing human error and saving you a lot of time.
In this document:
Whenever you are composing an email from within Vinsight, you will be able to edit your templates and signatures from within the email composition area:
To create a new template or signature, simply fill in the “Name” with a new name that does not already exist. You will also need to fill in “Content” as well:
To edit an existing template or signature, simply select it from the drop down list of Names:
Once you are editing a template, you can delete it by pressing “Delete” at the bottom of the editing area:
Once you have saved some templates and signatures, you can use them in any of your future emails by selecting them from the drop down list during email composition:
If you have chosen the option to set a template or signature as a default one, then it will be inserted for you automatically as soon as you go to write a new email.
To create a template that uses customer and order specific information use the Insert > Field option and select fields from the list provided. Scroll down the list for additional field options.
For example, using fields to create the following template . . .
will result in a customer/ invoice specific email like the following:
These fields can also be inserted directly into an email (without using the templates) by simply clicking ‘Insert’ then ‘Field’ from the email view.